How to Access Customer Services in Newmarket

📅 3 weeks ago 🏷️ Town of Newmarket Municipality

Residents of Newmarket can easily reach out to the Town's Customer Service team for various concerns and requests through multiple locations and channels.

The Town of Newmarket provides numerous avenues for residents to connect with their Customer Service team. This team is dedicated to addressing resident concerns by either offering information directly or generating service requests that are forwarded to the relevant department for resolution. Residents can access Customer Service not only at the Municipal Offices but also at several key locations, including the Magna Centre, the Ray Twinney Recreation Complex, and the Newmarket Seniors Meeting Place Kiosks.
Residents have the option to utilize a form to submit various types of inquiries and requests. This includes service, repair, or maintenance requests, as well as requests for by-law enforcement. Additionally, residents can ask questions, provide feedback or suggestions, and file complaints through this form. When submitting a request, if the service location differs from the resident's home address, it is essential to include the correct location details. In cases where the location lacks a civic address, such as along a trail, residents are encouraged to provide as much descriptive information as possible to facilitate the service request process.

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